Differences

This shows you the differences between two versions of the page.

--- 1001:2020:a_guide_to_email [2020/02/06 17:30] – [A guide to effective email] Ryan Schram (admin)
+++ 1001:2020:a_guide_to_email [2020/02/06 21:27] – Ryan Schram (admin)
@@ Line 5: / Line 5: @@
 We love hearing from students. We do get a lot of emails. Don't be offended if it takes a day to get back to you. Administrative matters should be sent to Ryan, the unit coordinator. You can write to the other lecturers about the content of their lectures; they'd love to talk more about them with you. Tutors are also a good first contact for questions about class, assignments, and tutorial.
-If you are having problems with Canvas, you can contact the eLearning Helpdesk at elearning.helpdesk@sydney.edu.au.
+If you are having problems with Canvas, you can contact the eLearning Helpdesk using links found in the Help button on main left column in Canvas. You can also let your tutor and Ryan know what is happening, but they will not be able to fix any problems with the site software (crashes or long load times, e.g.).
 If you write to Ryan, please allow 24 hours for a reply.